5 Ways to Turn Your Cold Outreach From “Meh” to “Wow!” With AI

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Cold outreach is tougher than ever. Prospects are tuning out cold messages, channels like LinkedIn no longer perform, and buyers’ attention spans are shrinking fast. Five years ago, emails under 200 words got good replies; two years ago, it was 150 words, and today it's under 80 words. People are still open to cold outreach, but it must be concise, on point, and hyper-personalized. Before, there was always a trade-off between “good personalization” or “personalization at scale.” Then AI came along and turned it all upside down. Now, you can serve up hyper-personalization to the masses—just mix a little AI with API, and you've got the perfect recipe.

This talk has been presented at Productivity Conf - Practical AI in Marketing, check out the latest edition of this Tech Conference.

FAQ

Albato is a no-code integration and automation platform that helps users automate workflows and tedious tasks through API integrations.

Albato is headquartered in Lisbon, Portugal.

Albato has over 80 employees on board.

Albato's services are available to individual users, SMEs, SaaS companies, both B2B and B2C.

Albato offers over 800 out-of-the-box API integrations.

Albato Embedded is Albato's flagship product, specifically geared towards SaaS companies, allowing them to offer a marketplace of white-labeled, ready-to-use integrations.

Albato allows SaaS companies to embed a marketplace of 800+ white-labeled integrations, enabling them for their customers in just a few clicks, thus reducing the need for developing and maintaining integrations in-house.

Albato uses AI to personalize outreach at scale, improving the effectiveness of cold email campaigns through data-driven insights and tailored messaging.

Albato's outreach strategy relies on three fundamental pillars: high-quality prospect lists, impactful data points for prequalification, and personalized killer messages.

With the integration of AI, Albato achieved a reply rate of 6% and an interest rate of 3.5% in their outreach campaigns, showing significant improvement over previous strategies.

Leo Goldfarb
Leo Goldfarb
40 min
05 Dec, 2024

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Video Summary and Transcription
Hey, everybody. I'm Leo Goldfarb, a managing partner at albato.com. We're a no code integration and automation platform with 800+ out of the box API integrations. Our flagship product, albato embedded, is geared towards SaaS companies. Instead of burdening your team with developing integrations, you can embed our white labeled integrations in your SaaS. Our outreach is targeted mainly at B2B SaaS companies. We explore leveraging AI to boost outreach performance. Cold outreach has become increasingly hard, and some techniques that used to work are no longer effective. Let's dive right in and see the positive outcomes of our efforts, thanks to AI in our outreach. Even a reply like this is always better than no reply. We believe in making our messages meaningful and valuable to grab people's attention. There's a never-ending dilemma in cold outreach: personalized outreach or outreach at scale. With the help of AI, we can personalize at scale. Every outreach relies on high-quality prospect lists, impactful data points, and killer messages. The first pillar of outreach is high quality prospect lists. Gathering impactful data points helps prequalify leads. The spearhead of outreach is a killer message. The reply rate for this campaign was around 20%. After implementing AI in outreach, we focused on personalized and on-point messaging. We addressed the problem with integrations via Zapier and emphasized the need for native integrations. We leverage chat GPT to generate personalized messages and specific use cases for sense park customers. The campaign involves extensive personalization, including basic, buyer persona, and dynamic value propositions. We used an outreach dataset filled with AI-generated data points, including company details and integration use cases. We pulled customer reviews from G2 and used AI to identify the most common and critical problems with integrations. Chat GPT is good at determining review sentiment and identifying reviews mentioning integrations. However, it struggles with aggregating data and identifying hidden patterns. Chat TPT is better without setting hard boundaries, allowing it to be creative and provide convincing results. AI is effective at identifying isolated ICP criteria but struggles with complex composite ICPs. We attempted to use LinkedIn social activity as a conversation starter for sales, but the generated messages were off and dubious. To incorporate AI into our cold messages, we feed our prospect list to open AI via API. We train and tweak the language model through iterations until we're satisfied with the outputs. The AI-generated data points are then uploaded to our outreach automation tool, enabling hyper-personalized AI messages. We also offer white label, embeddable integrations for SaaS companies to provide seamless experiences within their platforms.

1. Introduction to Albato

Short description:

Hey, everybody. I'm Leo Goldfarb, a managing partner at albato.com. We're a no code integration and automation platform with 800+ out of the box API integrations. Our flagship product, albato embedded, is geared towards SaaS companies. Instead of burdening your team with developing integrations, you can embed our white labeled integrations in your SaaS.

Hey, everybody out there. My name is Leo Goldfarb. I'm a managing partner at albato.com, an all code integration platform. And yeah, I'm so happy that you're all listening to my presentation and hopefully you're going to enjoy it.

So before I talk to the chase just a few words about albato and who we are. So we're a no code integration and automation platform with 80 plus people on board and headquartered in Lisbon, Portugal, and we have basically all kinds of customers, individual users, SMEs, SaaS companies, both B2B and B2C. Automate their workflows and their tedious tasks through our no code API integrations and the figures that you now see on the slide should give you a pretty accurate idea of the scale of our business.

So we've been around for five plus years and as of today, we've got 800 plus out of the box API integrations that you and your customers can use from day one. And there are 100 K plus active customers on the platform. And also just another highlight that albato embedded is, so we're actually have like a portfolio of different products geared toward different businesses and albato embedded specifically is our flagship product geared mainly towards SaaS companies. So in a nutshell, if you're a SaaS company, instead of burdening your devs and your team with developing and maintaining dozens or hundreds of integrations, which is always a huge pain for everyone, you can embed a marketplace of 800 plus white labeled, ready-to-use integrations in your SaaS and enable them for your customers in just a few clicks. Yeah. So that's in a nutshell about who we are, just to give you a bit of a context.

2. Leveraging AI in Outreach

Short description:

Our outreach is targeted mainly at B2B SaaS companies. We explore leveraging AI to boost outreach performance. Cold outreach has become increasingly hard, and some techniques that used to work are no longer effective. Every lead is precious, and burning your audience with a crappy outreach can have long-term consequences. Let's dive right in and see the positive outcomes of our efforts, thanks to AI in our outreach.

So as you may have already guessed, our outreach, and this is what we're going to be talking about here today. It's targeted mainly at B2B SaaS companies, which is a, that's a super rough ICP, I would say, yeah, that's a very niche audience and it's, it's pretty hard to kind of put together the prospect list and reach out to all those B2B SaaS people, let alone get some replies to your cold emails.

So let's cut to the chase and basically what I'm, you know, what we're going to explore throughout my presentation is how our experience, our practical experience of leveraging AI to boost outreach performance and I guess no one would argue if I said that outreach has been increasingly hard to tackle in the last few years. Yeah. And it's actually getting worse. So I guess, you know, everybody out there listening to me can relate, especially if you're involved into running a cold outreach, you know, to a certain degree.

So people, people tune out cold messages more and more. Yeah. And basically every time you get a, you know, come up with another secret sauce, you got to reinvent the wheel. Yeah. And some outreach techniques that used to work just a while ago are no longer effective. Yeah. And for example, you know, maybe just a couple of years back you know, I'd say, Hey, let's, let's do this. Let's just run a massive outreach campaign. Yeah. Let's use this so-called spray and pray approach. Yeah. And just collect like the low hanging fruit. Yeah. Because anyway, we'd get a bunch of replies. We'd get a bunch of meetings, a bunch of sales.

Well, you know, I got some disconcerting news for you folks. Yeah. Because there's, there is no longer the low hanging fruit in the cold outreach. Yeah. So basically every fruit is very high hanging. Yeah. Today. And you got to be really, really thoughtful and diligent in how you run your cold outreach, especially if you have like a pretty limited addressable market like we do, because you don't want to just, you know, tune out and burn your audience with a crappy outreach. Yeah. Because once they flagged you as spam or once they unsubscribed, you can never reach out to them anymore. Yeah. So basically every lead is, is precious. Yeah. It's priceless. So yeah, let's dive right in. And here I'm kind of putting a card before the horse. So this is actually, you know, the outcome of all our efforts. Yeah. So here you can see just some examples of what, what our prospects, you know, are replying to our cold emails. And of course it's always great to see our prospects reacting positively to our cold emails. And basically well, I'd say the reason why it happened. Yeah. Because we had a lot of ups and downs with our cold outreach and now we're, you know, looking kind of at some kind of accomplishment that, that, that took us a while to get to. And it's all thanks to bringing AI to our outreach. Yeah. It's just a bit of fun. This is a real reply from one of our prospects. Yeah. I'll give you just a couple of seconds to read through this stuff.