Agent demos are shiny; daily use is messy. In this talk I’ll share a handful of short, honest stories from shipping agent workflows with real teams—what we tried, how people reacted, what surprised us, and what we changed the next day. Rather than theory, you’ll hear concrete moments (wins, faceplants, near-misses) and the practical learnings that emerged. You’ll leave with clear and battle-tested principles that encompass the new world we are all approaching.
This talk has been presented at TechLead Conf London 2025: Adopting AI in Orgs Edition, check out the latest edition of this Tech Conference.