Video: Usability Testing Without a UX Specialist

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Usability testing is effective for uncovering user pain points and desire paths, as well as revealing loopholes, shortcuts, and hacks. Finding diverse users for testing can be challenging, but reaching out to sales and support teams and offering incentives can help. The logistics of usability testing include having multiple people to run tests, disclosing recording methods, and considering in-person or remote testing. During the tests, it's important to encourage participants to think out loud, ask open-ended questions, and gather feedback for improvement. Collecting and summarizing usability test results involves analyzing raw data, gathering hard data, and avoiding biases.

This talk has been presented at React Advanced Conference 2023, check out the latest edition of this React Conference.

Kathryn Grayson Nanz
Kathryn Grayson Nanz
28 min
23 Oct, 2023

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